Policy Statement
Accurate and reliable information is essential to ensuring students receive what they are promised and upholding consumer protection duties.
The School is committed to maintaining clear communication and compliance with regulatory standards.
This policy outlines the processes for updating and verifying publicised programme and module information to ensure it reflects the content delivered.
Principles
- Integrity: Upholding the highest standards of accuracy in the information provided by the School.
- Transparency: Ensuring transparency in all information disseminated, fostering trust and confidence.
- Responsibility: Assigning clear ownership for the accuracy of information within the School.
- Timeliness: Providing current information in a timely manner to all relevant parties.
- Verification: Implementing processes for regular verification and validation of information.
- Accessibility: Making accurate information easily accessible to those who need it.
- Consistency: Maintaining consistency in the presentation of information across all platforms and materials.
- Accountability: Holding individuals and departments accountable for the accuracy of the information they provide.
- Precision: Striving for precision and clarity in all forms of communication.
- Confidentiality: Protecting sensitive information while ensuring its accuracy.
- Ethics: Adhering to ethical standards in the representation and reporting of data and information.
- Continuous Improvement: Regularly evaluating and updating policies and procedures to enhance the accuracy of information management.
Metrics and KPIs
The following metrics will be measured and regularly reviewed as key performance indicators for the School to ensure the effectiveness of this policy and associated operations.
There are no metrics to display.