Policy Statement
The School is committed to delivering an exceptional educational experience through its short courses by ensuring that all participants clearly understand the contract terms and conditions before enrolment. This policy emphasises transparency and supports our dedication to excellence, ensuring that both prospective and current students are fully informed, fostering a positive and mutually beneficial learning environment.
Principles
- Transparency: Clear communication of all course-related information, enabling informed decisions for prospective students.
- Consistency: Uniform application of the policy across all short courses to maintain fairness and clarity.
- Accessibility: Ensuring that course materials, resources, and opportunities are available to all enrolled students without discrimination.
- Quality: A commitment to upholding the highest educational standards in every aspect of course delivery.
- Responsibility: An obligation to manage courses professionally, meeting the educational needs and expectations of our students.
- Support: Provision of adequate support services to facilitate student success and address concerns promptly.
- Integrity: Adherence to ethical practices in academic and administrative activities, building trust within and beyond the School community.
- Innovation: Encouraging creative and innovative approaches within course content and delivery to enhance the learning experience.
- Improvement: Continuous evaluation and refinement of courses to remain aligned with industry standards and educational advancements.
- Accountability: Holding the School and its academic staff accountable for delivering the advertised quality of education and support.
- Engagement: Promoting active participation and engagement within the student body, driving collaborative learning and growth.
- Satisfaction: Striving to surpass student expectations, aiming for high satisfaction and positive outcomes from their learning journey.
Metrics and KPIs
The following metrics will be measured and regularly reviewed as key performance indicators for the School to ensure the effectiveness of this policy and associated operations.
There are no metrics to display.