6 Sutton Park Road, Sutton, SM1 2GD
Monitoring and Evaluation Regulations
Policy Statement
The School is committed to maintaining high academic standards through rigorous monitoring and evaluation, emphasising student engagement. This regulation mandates reviews of course content, teaching methods, and assessments, incorporating student feedback from surveys, sessions, and committees. This collaborative approach ensures continuous improvement, responsiveness, and accountability, upholding the quality of education and fostering a culture of mutual respect and enhancement.
Principles
- Accountability: Emphasising the School's responsibility to deliver on its educational promises to students, staff, and stakeholders.
- Transparency: Ensuring open and clear processes in the assessment and reporting of academic and operational performance.
- Improvement: Fostering a commitment to continual advancement in the quality of educational provisions.
- Rigour: Applying meticulous and systematic monitoring methods to maintain and improve academic standards.
- Responsiveness: Adapting swiftly to feedback and evaluation findings to better serve the academic and wider community.
- Inclusivity: Recognising and addressing the diverse needs and perspectives of the School's community in evaluation processes.
- Integrity: Upholding ethical standards in data collection, analysis, and reporting for monitoring and evaluation.
- Evidence-Based: Making decisions grounded in reliable, accurate, and relevant data.
- Consistency: Applying uniform evaluation criteria across all programmes and services for fairness and comparability.
- Student-Centred: Prioritising student outcomes and experiences in evaluation and enhancement activities.
- Stakeholder Engagement: Valuing contributions from all members of the academic community in shaping the monitoring and evaluation practices.
- Sustainability: Ensuring that monitoring and evaluation efforts contribute to the long-term viability and relevance of the School's programmes.
Regulatory Context
This Policy has been developed in line with the applicable laws, regulations, regulatory advice, and sector best practices, including the following:
Assessment of Module Performance by Module Leader
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Rule
Module Management and Student Engagement Modules are distinct units used within programmes to help students earn necessary credits. Module leaders oversee content, learning, teaching, and assessment. They evaluate performance, adjust teaching methods, recommend materials, set assessments, and oversee marking. Module leaders are accessible to students via the VLE and attend Student Experience Committee meetings once a semester. This ensures modules are effectively managed, maintaining academic standards and enhancing student engagement. |
Rule
Module Review After all summative assessments, refers, and defers are completed and reviewed by the Module Examination Board, module leaders must complete a Module Review Form, covering:
The report should be sent to relevant programme leaders and the Director of Education. This ensures a thorough review and continuous improvement of each module, maintaining high educational standards and addressing areas for enhancement. |
Director of Education: Academic Improvement Reports
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Oversight by Director of Education The Director of Education oversees the Module and Programme Leaders Team, and Teaching and Assessment Team. In particular, the
The Director of Education holds regular meetings with module and programme teams to discuss learning, teaching, and assessments. The Director reports to the Executive Committee and Academic Board on academic matters based on these meetings and other evidence, such as module and programme leaders’ reports. Regular academic oversight and communication ensure academic quality, coherence, and continuous improvement across modules and programmes. |
Rule
Student Engagement Meetings The Director of Education regularly attends meetings of the Student Experience Committee, which is chaired by the Director of Student Services. In these meetings, the Director of Education engages in discussions with representatives from various programmes and levels of study. The purpose of these discussions is to address a range of matters related to academic services, with a focus on ensuring that students receive the necessary support throughout their educational journey. Regular meetings with student representatives ensure continuous engagement, addressing student concerns and improving their experience. |
Rule
Reporting by Director of Education The Director of Education, a member of the Executive Committee (EC), reports weekly on education department operations to the EC. They also submit reports to the Academic Board on academic matters, such as assessments, which then reports to the Board of Governors. After completing summative assessments, referrals, deferrals, and Examination Boards, and receiving reports from module and programme leaders, the Director must prepare a Report for the EC and Academic Board. This report should:
This comprehensive report ensures thorough evaluation and continuous improvement of the School's academic operations and strategies. |
Programme Review and Performance Analysis
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Oversight of Programmes A 'programme' is a structured course of learning in a subject, approved by the School, leading to an OfS-recognised qualification upon earning the required credits. It consists of related modules and may have multiple levels. Programme leaders must regularly meet with module leaders to discuss student engagement and ensure coherence. Programme leaders must attend the Student Experience Committee meeting once a semester. Regular meetings between programme and module leaders and students ensure alignment, coherence, and enhanced student engagement across the programme. |
Rule
Programme Review After all summative assessments, refers, and defers are completed and the Programme Examination Boards have concluded, programme leaders must complete a Programme Review form. This form requires comments on:
This report should be sent to the Director of Education. This ensures a comprehensive and reflective review of the programme, identifying areas for improvement and maintaining high standards. |
Board of Governors: Strategic Oversight and Continuous Improvement
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Responsibilities of the Board of Governors Under the Governance Structure, the Board of Governors meets at least three times per calendar year, either in-person or virtually. The Board's responsibilities include: Strategy
Monitoring and Evaluation:
The Board receives reports from various bodies, including the Academic Board and Executive Committee, on academic quality and standards, incorporating module and programme leader reports and the Directors of Student Services and Education reports. This ensures accountability, regulatory compliance, and continuous improvement. This ensures a structured approach to governance, aligning strategy and operations with the School's mission and regulatory standards. |
Rule
Stakeholder Feedback Updates Stakeholders will be updated on how their feedback has been acted on through committee minutes and actions. The School will also produce a report following the Board of Governors’ strategic review, detailing how reports and feedback have been considered, and actions taken. Updates will also be provided via the news and broadcast sections on the website and AGS when appropriate. This ensures stakeholders are informed of how their feedback influences decisions, fostering transparency and engagement. |
Academic Board: Review for Quality Assurance
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Role and Reporting of the Academic Board The Academic Board, as the senior academic authority, operates under powers delegated by the Board of Governors. It collaborates with the Executive Committee, particularly the Directors of Education and Student Services, and oversees the examination boards. The Directors of Education and Student Services submit their reports to the Academic Board and also present them orally for discussion and clarification. These reports becomes part of the Academic Board Chair's submission to the Board of Governors on the student experience, programme performance, standards, and regulatory compliance. This process ensures comprehensive oversight and accountability, maintaining high academic standards and regulatory compliance. |
Rule
Academic Board Report to the Board of Governors The Academic Board's report to the Board of Governors will include an analysis of the Director of Education's report, focusing on:
This ensures comprehensive oversight, continuous improvement, and strategic planning aligned with the School's mission. |
Monitoring Student Engagement and Feedback
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Student Feedback Mechanisms The School gathers student feedback through:
These mechanisms ensure continuous student input, enhancing the School's ability to improve the academic experience. |
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Students and Staff Students and staff collaborate to ensure student input shapes the academic experience. Mechanisms include:
This fosters a collaborative environment where student feedback is valued and acted upon, enhancing their academic experience. |
Rule
Student Experience Committee Each programme and level provides two representatives to the Student Experience Committee. Elections are managed by the Student Success Team at the start of the academic year. Chaired by the Director of Student Services, it enables students to feedback on all of the School's services. The Committee includes the Directors of Education and Operations, and all module and programme leaders, and meets once per semester. A quorum requires 75% of representatives and the Chair. Meetings can be in person, hybrid, or virtual. The Chair prepares the agenda, sends invitations, records minutes, and tracks actions. Decisions are made by consensus or majority vote, with the Chair having a casting vote if necessary. Post-meeting, the Chair distributes action lists to relevant staff and students and monitors progress. The Director of Student Services reports outcomes to the Executive Committee and Academic Board. This structure ensures all programmes and levels are represented, and it provides a clear process for meeting organisation, decision-making, and follow-up. Regular reporting to senior committees supports continuous improvement and effective student representation. |
Rule
Student Involvement in Governance Students will be invited to join relevant committees, particularly those affecting the academic experience. This ensures student voices are heard in decision-making processes, enhancing the academic environment. |
Rule
Student Consultation on Changes Under the New Programme and Module Approval and Modification Regulations and Academic Regulations and Policies Policy, students must be consulted on proposed major and minor changes to programmes, modules, regulations, and policies. Proposers must consult students before seeking approval from governing bodies, which must ensure student engagement. This ensures that student perspectives are considered in decision-making, fostering a collaborative and responsive academic environment. |
Advice
Interim Student Representation and Support The School does not plan to host an independent Students’ Union until it reaches a scale of 500 students or is feasible. It will provide a budget (up to 5% of net surplus) for an independent Students’ Union once this threshold is met. Until then, it will offer access to independent advice through the National Union of Students and other bodies. This ensures students have access to democratic representation and independent advice, proportional to the School's size and resources. |
Metrics and KPIs
The following metrics will be measured and regularly reviewed as key performance indicators for the School to ensure the effectiveness of this policy and associated operations.
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Communication of Review Outcomes
Communicate review outcomes and resulting actions to 100% of stakeholders within one month of completion. Transparency in communicating how feedback is used builds trust and keeps stakeholders informed, enhancing the collaborative environment and commitment to continuous improvement. |
Completion Rate of Student Surveys
Achieve a 80% completion rate for student surveys each academic year. High response rates provide a representative sample of student opinions, enabling more accurate and effective assessments of courses and teaching methods. |
Implementation of Committee Recommendations
Implement 85% of actionable recommendations from Student Experience Committee within one academic year. Ensures that recommendations for improvement are not only acknowledged but also acted upon, fostering a culture of accountability and responsiveness. |
Timeliness of Reviews
Complete 100% of reviews of course content, teaching methods, and assessments within 10 working days of final examination board. Ensures that all courses are regularly evaluated and updated, promoting continuous improvement and maintaining high academic standards. |