Text Messaging to Students Policy

Policy Statement

The School is committed to using text messaging as an efficient communication tool, ensuring all messages are relevant, respectful, and aligned with student preferences. Our 'Text Messaging to Students Policy' outlines strict guidelines for ensuring compliance with data protection laws and preventing misuse by any team or staff member involved.

Principles

  • Consent: Ensuring students have given explicit consent to receive text messages from the School.
  • Relevance: Sending messages that are relevant and provide important or beneficial information for the student.
  • Respect: Respecting students' time and attention by limiting the frequency of messages sent.
  • Privacy: Safeguarding students' contact information and privacy at all times.
  • Opt-out: Providing a clear and straightforward opt-out process for students who wish to discontinue receiving messages.
  • Clarity: Communicating in a clear and concise manner, making sure that the intent of the message is easily understood.
  • Timeliness: Ensuring messages are sent at appropriate times to avoid causing inconvenience.
  • Brevity: Keeping messages short and to the point, respecting the nature of the SMS format.
  • Accuracy: Maintaining the accuracy of information conveyed in text messages.
  • Transparency: Being transparent about the School’s identity and purpose when sending text messages.
  • Security: Protecting the transmission and storage of mobile numbers and any other personal data.
  • Monitoring: Regularly reviewing and evaluating the effectiveness and student reception of the text messaging service.

Metrics and KPIs

The following metrics will be measured and regularly reviewed as key performance indicators for the School to ensure the effectiveness of this policy and associated operations.

There are no metrics to display.