The School is committed to providing an efficient and secure process for issuing academic transcripts, certificates, Higher Education Achievement Report's (HEAR), and references. We ensure that all requests are managed with accuracy, timeliness, and confidentiality, supporting students' advancement in further education and careers. This policy outlines the procedures for obtaining official documentation reflecting academic achievements and experiences at our institution.
This Policy has been developed in line with the applicable laws, regulations, regulatory advice, and sector best practices, including the following:
Students requiring a copy of their certificate or transcript must email the Admissions Team for guidance on the process and necessary ID checks. Fees will apply for obtaining copies of certificates and transcripts.
This procedure ensures that students receive clear instructions and undergo proper identity verification while addressing administrative costs associated with issuing copies of academic records.
Students requiring a reference must first email their Programme Leader.
This procedure ensures that reference requests are directed to the appropriate academic authority, facilitating a streamlined and organised process for obtaining references.
The following metrics will be measured and regularly reviewed as performance indicators for the School to ensure the effectiveness of this policy and associated operations.